GDPR Compliance

Last updated: May 10, 2026

Our Commitment to GDPR

flexi-renew is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and your rights under this regulation.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party

Your Rights Under GDPR

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]
Address: 42 Kensington Gardens, London, W2 4RB, United Kingdom

We will respond to your request within one month of receipt.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice or how we handle your personal information, please contact our DPO at [email protected].

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Data Storage and Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication
• Regular backups and disaster recovery procedures

International Data Transfers

We primarily store and process data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place.

Automated Decision Making

We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on you.

Third Party Services

We only share your data with third parties who are GDPR compliant and have appropriate data protection measures in place. We have Data Processing Agreements with all third-party processors.

Children's Data

We do not knowingly collect or process personal data from children under 16 years of age.

Complaints

If you believe we have not complied with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) or your local supervisory authority.

Updates to This Notice

We may update this GDPR compliance notice from time to time. We will notify you of any significant changes via email or prominent notice on our website.

Contact Information

For any GDPR-related questions or to exercise your rights, contact us at:

flexi-renew
42 Kensington Gardens
London, W2 4RB
United Kingdom
Email: [email protected]